Account Visibility

[e793a6a1]

Can anyone explain what could be responsible for an Upwork account turning from public to private view? Again, how can it be fixed?

[926ce9f8]

I think it is in the profile settings. You'll have an option to set it as public or private

[183e14d8]

There are a few reasons why an Upwork account may have turned from public to private view. This change typically occurs when Upwork’s Trust & Safety team detects suspicious activity on an account, such as violations of Upwork’s Terms of Service or Community Standards. Some common reasons for an account being switched to private include:

Violation of Upwork’s policies: If Upwork detects that a freelancer has violated the platform’s policies, such as providing false information, engaging in fraudulent activity, or violating Upwork’s Terms of Service, they may switch the account to private view.

Suspicious activity: Unusual account activity, such as a sudden increase in proposals or changes in location, may trigger Upwork to switch the account to private view while they investigate the situation further.

Security concerns: If Upwork believes that an account may have been compromised or hacked, they may switch the account to private to prevent further unauthorized access.

If your Upwork account has been switched to private view, you can contact Upwork’s customer support team to inquire about the reason for the change and request assistance in resolving the issue. You may need to provide additional information or documentation to verify your identity and address any concerns raised by Upwork.

To contact Upwork’s customer support team, you can visit the Upwork Help Center and submit a support ticket or reach out to them through live chat or phone support. Be prepared to provide any requested information promptly to expedite the resolution process and regain access to your account.

[e793a6a1]

Great thanks for the info.