Why can't I change my email

[76bbd2f2]

I want to change the email linked to my account to a more active one

I have tried multiple times and got the alert saying a confirmation email had been sent to the new email but I didn't get one, and I've clicked the "resend mail" option multiple times over the last two days or so without receiving anything

now I cancelled the change email request and attempted again and it keeps telling me that the new email is already in use, which I don't think it is

[JoanneP]

Hi Oluwapelumi,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.

[f3546d79]

 I facing the Same Problem. Now What can I do?