Encountering an error message like "error [87c97bdadac00c56-MRS]" when trying to upload a file on Upwork can be frustrating, but there are steps you can take to address the issue:
Check File Format and Size: Ensure that the file you are trying to upload meets Upwork's requirements in terms of format (e.g., PDF, DOC, JPG) and size. Upwork has specific guidelines for supported file formats and maximum file sizes for uploads.
Clear Cache and Cookies: Sometimes, browser cache and cookies can cause issues with file uploads. Try clearing your browser's cache and cookies, then attempt to upload the file again.
Try a Different Browser: If you are experiencing issues with one browser, try using a different browser to see if the problem persists. Sometimes, compatibility issues can affect file uploads on certain browsers.
Check Internet Connection: Ensure that your internet connection is stable and reliable. Poor connectivity or network issues can disrupt file uploads.
Try a Different Device: If possible, try uploading the file from a different device (e.g., a different computer or mobile device) to see if the issue is device-specific.
Contact Upwork Support: If you have tried the above steps and are still encountering the error message, it may be necessary to contact Upwork customer support for assistance. Provide them with details about the error message you received, including any error codes, and they should be able to help you troubleshoot the issue further.
By following these steps, you can address the error message and hopefully successfully upload your file on Upwork. If you continue to experience problems, reaching out to Upwork support for assistance is recommended.
