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30aa16a8
Community Member

Need To Update My Date Of Birth For ID Verification

I mistyped my date of birth when registering my Upwork account.
I need to verify my identity. Unfortunately, the Upwork team was unable to approve the ID because the date of birth did not match my Upwork account details.
How can I update my Date of birth? Is there any solution?

ACCEPTED SOLUTION
LuiggiR
Moderator
Moderator

Hi Abdul,

 

I can confirm that your verification has already passed. Upon reviewing the ID you provided, the team corrected the date of birth in our records based on the printed one on the ID.

~ Luiggi
Upwork

View solution in original post

4 REPLIES 4
LuiggiR
Moderator
Moderator

Hi Abdul,

 

I can confirm that your verification has already passed. Upon reviewing the ID you provided, the team corrected the date of birth in our records based on the printed one on the ID.

~ Luiggi
Upwork
30aa16a8
Community Member

Thanks so much Luiggi. 

f63d47a9
Community Member

I have the same problem. Could you please also correct my date of birth?

Hi Asim,

 

I've escalated your community post to a support ticket. One of our agents will be in touch with you soon on this page to assist.

 

~ Arjay
Upwork
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