Nov 26, 2016 03:04:36 AM by Muhammad O
I want to ask that what is the procedure to get the Phone number verified badge?
Solved! Go to Solution.
Nov 28, 2016 10:48:48 PM Edited Nov 28, 2016 10:49:11 PM by Valeria K
Muhammad,
Unfortunately, you won't be able to request phone verification yourself.
Nov 26, 2016 08:05:30 AM by Valeria K
Hi Muhammad,
Phone verification isn't an option available for all users on Upwork. Sometimes it's required and the team notifies the user about it. However, no badge will show on freelancer profile when it's done. It doesn't look like you were requested to complete phone verification at this time.
Nov 28, 2016 10:34:06 PM by Muhammad O
Thanks for the reply Valeria K. Yes you are right I was not requested to complete my phone verification but I just wanted to know that when and how phone verification is needed and completed. What if I want to verify my phone number without any request?
Nov 28, 2016 10:48:48 PM Edited Nov 28, 2016 10:49:11 PM by Valeria K
Muhammad,
Unfortunately, you won't be able to request phone verification yourself.
Nov 29, 2016 04:59:33 AM by Muhammad O
Clarify 1 last thing. Phone number is only verified when a clients asks to do so. Am I right?
Thanks alot in advance. 🙂
Nov 29, 2016 09:12:39 AM by Valeria K
Muhammad,
No, that's not correct. Upwork team may ask a user to do some additional verifications including phone verification. It is not requested by clients and it will not be displayed on profile.
Apr 16, 2019 11:01:32 PM by Avery O
Hi Sothan,
A member of the Customer Support Team will reach out to you to assist you with your phone verification.
Aug 15, 2019 08:28:49 AM by Hayley F
Aug 15, 2019 09:07:28 AM by Bojan S
Thank you for reaching out to us, Hayley.
One of our team members will reach out to you directly to assist you with your phone verification process.
Oct 1, 2019 07:51:12 AM by Colin M
Hi Bojan, having an issue with my phone number being linked so an old account - no idea how to handle this as the system isnt too friendly. Could someone reach out to me at my email address to correct this?
Oct 1, 2019 09:27:19 AM by Bojan S
Thank you for reaching out to us, Colin.
One of our team members will reach out to you directly to assist you with your phone verification process.
Jan 10, 2024 06:46:21 AM by Nikola S
Hi Saif,
The phone verification badge is something that used to be available and is still visible on profiles of freelancers who were able to receive it back then. However, it's not available anymore and can't be requested.
Sep 30, 2019 01:59:24 PM by Andrew O
I'm unable to verify my phone number. I enter my number and it never proceeds onward from that screen or sends me a text message. I am in the USA and have tried putting a "1" in front of mobile number. Also tried doing this from a laptop and smartphone. Please assist.
Sep 30, 2019 02:42:50 PM by Bojan S
Thank you for reaching out to us, Andrew.
I've escalated your account information to our support team. One of our agents will reach out to you directly to assist you with your phone verification process.
Oct 8, 2022 10:46:29 PM by Nisa S
hi,
how i can verify my phone nymber. I am see this type option can you help me
Oct 9, 2022 07:35:09 PM by Pradeep H
Hi Mekah,
Thank you for your message. You no longer need to verify your phone number.
Thank you,
Pradeep
Feb 16, 2024 11:19:23 PM Edited Feb 16, 2024 11:22:40 PM by Camille I
Hi,
I'm about to finish up setting my new account but I'm unable to verify my phone number. I enter my number and it never proceeds onward from that screen or sends me a text message. I am in the USA and have tried putting a "1" in front of mobile number, but nothing. I'm not able to continue without it. Please assist. Can you verify my phone number?
Feb 17, 2024 02:45:36 AM by Arjay M
Hi Camille,
We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you with more information and further assistance.
Nov 19, 2019 10:05:51 PM by Avery O
Hi Jason,
I checked your account and can see that you already have a mobile number on your account. Were you updating your mobile number?
Feb 19, 2021 12:29:48 PM by Andrea G
Hi Fahad,
The phone verification badge is something that used to be available and is still visible on profiles of freelancers who were able to receive it back then. However, it's not available anymore and can't be requested.
Thanks!
Feb 16, 2024 11:23:03 PM by Camille I
Hi,
I'm about to finish up setting my new account but I'm unable to verify my phone number. I enter my number and it never proceeds onward from that screen or sends me a text message. I am in the USA and have tried putting a "1" in front of mobile number, but nothing. I'm not able to continue without it. Please assist. Can you verify my phone number?
Jan 31, 2020 01:16:30 AM by Simon M
Please could a member of the Customer Support Team reach out to me to assist with my phone verification?
It's not possible to verify my number on the web interface or the app. I tried contacting you on Messenger but no reply so far.
Jan 31, 2020 02:33:29 AM by Avery O
Hi Simon,
I've shared your concern with the Customer Support Team and they will reach out to you to assist you further.
Jul 9, 2023 06:22:38 PM by Myles P
Hi Valeria I was notified that I had to verify my phone before I could submit for a proposal for jobs. Do you think you could help me do that? Thanks!
Jul 9, 2023 09:41:02 PM by Pradeep H
Hi Myles,
I can see that you're communicating with one of our team members via a support ticket for the same concern. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.
Thank you,
Pradeep
Apr 3, 2024 03:22:08 AM by Sohail A
Hey Dear I am facing issue while starting my identity verification it is redirecting me to verify my phone number but when i click on send code i am not recieving any code on my number due to this issue i am unable to do my identity verification
Apr 3, 2024 04:25:34 AM by Nikola S
Hi Sohail,
Thank you for reaching out to us. I checked and it seems that you are already in correspondence with our team on your support ticket. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Nov 29, 2016 04:00:08 PM by Yelyzaveta Z
@Valeria K wrote:
However, no badge will show on freelancer profile when it's done.
I was looking at Petra's profile a moment ago and she has that tick badge on her profile.
Nov 29, 2016 04:27:47 PM by Valeria K
Hi Yelyzaveta,
I believe Petra's phone was verified a while ago through a program that's not available anymore.
Jan 27, 2023 04:17:48 AM by Muhamad A
Hi veleria!
I have add my phone number to upwork but I want phone verified badge on my profile. Can you verify my number.
Thanks
Mar 6, 2017 10:25:13 AM by abdullah b
Hi. haven't seen my phone number verified yet on my profile .could you please tell me how can i verify my phone number ?. I want to see my phone number verified on my profile .Thanks
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