Our client account has been closed and we have not been notified as to why.

[5dc51184]

When trying to log into our client account, an error message is displayed advising 'your account has been closed, please contact customer service', but naturally we're unable to contact customer service if we can't log in the first place. We're totally stuck here. Anybody have any notion as to why it might have been closed and how to get back in? 

[5dc51184]

Hi,

I have exactly the same problem, the support bot was also not useful for me. 

[NikolaS]

Hi Holly,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you directly via a support ticket to assist you further. You can access your ticket on this page.