Keep getting "sorry we couldn't charge the billing method" error when making contract payment

[dfb07698]

I've tried several different cards and checked the information entered multiple times. I'm able to add the cards in the Billing method settings but somehow it gets declined whenever I try to make a contract payment. 

[JoanneP]

Hi Algo,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.