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workerthreads
Community Member

I have run into an ID Verification issue

I added my collegue's CC information since mine was not available at the moment and I had to hier quickly. Even though, now that payment method is removed, scanning the QR Code on the ID Verifiaction screen(on my phone's browser), still takes me to verify the ID of my collegue.
How do I remove the name of my collegue still showing up (which is un-editable) on my phone browser's ID verifiction?

I want to remove this "Full Name" which is showing up:

WhatsApp mobile screen ID verification issue.jpg

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Shoaib,

 

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you.

~ Joanne
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