Dispute - Unfinished Work

[jinalavl]

Need assistance with a dispute with a freelancer and need to close the contract with a partial amount and not the entire contract amount. Can someone please help?

[spectralua]

Select close contract. Select amount to release. Ask for refund for the rest. Check is refunded or start dispute if not.

[jinalavl]

There is no option of partial amount release in close contract. Can you guide me please?

[fccfebe2]

Hi Jinal, I believe this should help: https://support.upwork.com/hc/en-us/articles/211062158-Dispute-an-agency-or-freelancer-s-hours

[williamtcooper]

Work it out with the freelancer otherwise file a dispute.