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6e600c75
Community Member

About Payment Method Active

I have created my account almost 2 weeks and i have added payment methods both bank and payoneer as i am from Bangladesh.but both methods are still inactiv..I have contact to upwork support they have told me that it will take 3 calender days but its still not working ask in comunity.

thats why i am here..plz help me experts or moderator..

Ishrat

4 REPLIES 4
c8c70c3c
Community Member

Hi I am sitting with the same problem and would like UpWork to respond as they are hard to contact.

ameen-sajid
Community Member

only way is ask to customer support service which is available on upwork

 

6e600c75
Community Member

Ho can i do that? do they have any mailing address that i can contact directly?

ArjayM
Moderator
Moderator

Hi Ishrat Jahan,

 

I took a closer look at your account and confirmed that you need to provide your tax information in order to fully activate your payment method and access your funds. All freelancers who are U.S. persons should file a Form W-9 with Upwork. 

 

If you’re not a U.S.taxpayer you’ll need to file a Form W-8BEN instead. The Form W-8BEN is a form used to confirm you’re not a U.S. taxpayer and that Upwork is not required to withhold taxes from your earnings. Let us know if you need further assistance.

 

~ Arjay
Upwork
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