Upwork Connects Refund Inquiry

[2efc1650]

On Upwork, I used Connects to boost my Project Catalog entry. However, I later decided to cancel the boost. According to Upwork's policy, unused Connects should be returned within 24 hours of cancellation. It's been more than 24 hours, and I haven't seen the refunded Connects in my account yet. Could you please investigate this for me?

[LuiggiR · Accepted solution]

Hi Iti,

I checked and can see that you were already refunded. You can see this by visiting your Connects History page. 

[403b3bbb]

Hello, Upwork team.
I have boosted the connects to get a chance for the job whenever I bid to the job.

In most cases, I don't refund the connects although job was canceled and client didn't see my proposl.
And when the job is canceled, I know the connects is refunded.
But I didn't refund the connect most cases.
If it is possible, Let me know about it.
If you resolve this issue, I am very thank you.
Best Regards.

Anton.