Need to Update Billing method notifications

[hndragnwn]

Hi Upwork,

I have a notification bar that says that I need to update my billing method, and I did it with a Visa credit card and Master debit card, but the notification error is still there on the top of the screen. are there times to verify the card?

Thanks for support

[JoanneP]

Hi Hendra,

Can you please try again after you've cleared your cache and cookies? You may also try using a different browser. If the error still shows up, please let us know so we can look into it further. 

[hndragnwn]

Hi  Joanne,

Thanks for reply my message, I have checked on Safari, chrome, and also the mobile app, and the notification error still shows up, could you please help me with this?

[JoanneP]

Hi Hendra,

Thanks for following up here. We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.