My freelance plus subscription want to cancel.

[mimeartworks]

My freelanceplus subscription has been automatically renewed. I don't want the subscription. I want to cancel it. Here is no option to cancel subscription. Attached is a screenshot for your review.

[PradeepH]

Hi Michael,

You can cancel the Freelancer Plus subscription by clicking the 'Change Plan' button on your Membership & Connects page.

- Pradeep

[mimeartworks]

Hello, I am unable to modify the plan. Please review the screenshot.

[mimeartworks]

sir, Any update?

[JoanneP · Accepted solution]

Hi Michael,

I checked your account and I'd like to confirm that our team has already updated you about this. Please check your ticket for more information. 

[bilalkaramat93]

Hello, 

I want to cancel plus subscription but upwork showing an error that " we are in progress of renewal plan..."  i tried many time to switch to basic with facing the same error.please help!

[PradeepH]

Hi Bilal,

Thank you for reaching out to us. Your report has been forwarded to our team, and one of our agents will contact you via a support ticket to provide further assistance. You can access your support tickets here.

- Pradeep