Jun 20, 2021 02:21:48 PM by Karthik N
Hello,
Could someone help me out? I can't save my employment history. When I add an employment section, the save button is disabled for some reason. What could it be? Attached screenshot below. I did try filling all the sections as well.
Regards,
Karthik
Jun 20, 2021 02:55:54 PM by Luiggi R
Hi Karthik,
I'm sorry to hear you're having trouble with this. Can you try clearing your browser cache and cookies or using a different browser and see if the problem persists?
Thank you,
May 27, 2022 07:28:15 AM by Annie Jane B
Hi Dianey,
Thank you for reaching out to us. I checked this for you but I can't seem to replicate the issue. Can you please try clearing your cache, cookies, and browsing history, and try again? Please let us know if the issue persists.
Dec 22, 2023 03:38:14 AM by Luiggi R
Hi Mahtab,
I see that you've already added an item to your employment history. Can you please share more information about the error you're seeing when you try it? If you can share a screengrab of what you see on your end, that would be helpful.
Jan 12, 2024 09:05:27 PM by Shenna Mae G
I am having the same issue, I already cleared my cache, cookies, and browsing history, and try again. Nothing changed.
Jan 13, 2024 01:57:08 AM by Joanne P
Hi Shenna Mae,
I checked and it seems like you've already saved your employment history. If you still need assistance, please let us know. We are here to help.
Feb 12, 2024 09:17:58 AM by Keith R
Hi Luiggi,
I am new to Upwork and I've been struggling adding my employment history for the same reason. As you can see from the attached, I have filled out all the information but the "Save" button is greyed out (disabled). As others did, I cleared my browser history and cooking and have tried multiple browsers. Since this is a recurring issue, I suspect that the issue is not on the user's (my) end but Upwork's end. It is not clear what users that did resolve this issue did to resolve it. Without the ability to add my Employement history I doubt I will be able to get and work through this platform.
I you want, I can show you the issue via a zoom call.
Please assist me in resolving this issue.
Regards,
Keith
Feb 12, 2024 05:07:09 PM by Arjay M
Hi Keith,
We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you with further assistance in adding your work history.
Mar 8, 2022 01:14:06 PM by Jenivieve E
This same issue is happening to me and I have cleared my cache and cookie and logged in through a different browser.
Mar 8, 2022 03:06:58 PM by Luiggi R
Hi Jenivieve,
A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.
May 17, 2022 08:46:18 PM by Grace F
Same issue. Tried to remove some of my previous employment histories and yet the save button is still disabled.
May 17, 2022 11:09:36 PM by Joanne P
Hi Grace,
Could you please try to clear your cache and cookies or use a different browser? If the issue persists, please don't hesitate to let us know so we can look into this right away.
May 24, 2022 09:09:11 AM by Octavia C
I'm having this issue as well! Unable to save my employment history or add actual employers name.
May 24, 2022 11:06:49 AM by NikolaS N
Hi Octavia,
Thank you for reaching out to us. Could you please clear your cache and cookies or log in with another browser? If the issue persists please share a screenshot from your end so that we can check and assist you accordingly.
Nov 23, 2022 03:58:58 AM by Hannah D
I'm also having the same problem as mentioned above. Cleared my cookies + cache as reccomended and using a differen't browser but still have the same problem. Can someone help me?
Nov 23, 2022 07:18:02 PM by Pradeep H
Hi Hannah,
Thank you for your message. I see that you have already added your employment history on your Upwork profile. Feel free to message us if you need further assistance.
Thank you,
Pradeep
Jan 24, 2023 11:50:28 PM by Arista Marie D
I'm having the same issue. Please help. I have tried different browsers and laptops. I have cleared cookies, history, and cache. I still can't save my update on my employment history,
Jan 25, 2023 01:46:51 AM by Annie Jane B
Hi Arista,
Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you using a support ticket to assist you further. You can access your support tickets here.
Dec 28, 2023 10:16:16 PM by Carmela Neulivy M
Hi,
I am having the same issue. I am unable to add my employment history. Save button is grade out or disable. Please someone help me. Thank you
Dec 29, 2023 01:17:14 AM by Pradeep H
Hi Carmela,
Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.
- Pradeep
Jan 26, 2024 03:10:18 AM by Carmela Neulivy M
Hi Pradeep,
I was able to add my employment history. However, why is it still requiring me to add it on my profile completion, which I already did? It seems that the percentage is not accurate. I am so confused. I need help with this one.
Jan 26, 2024 05:04:08 AM by Luiggi R
Hi Carmela,
What you are seeing are suggestions of what you can add to increase your profile completion percentage. So even if you've added an Employment HIstory item, you'll still be given the option to add more (up to 20%). If you already have enough Employment History items, you may choose any of the other alternatives to increase your profile completion percentage. Check out this page to learn more.
Dec 30, 2023 07:02:39 AM by Pavlo K
Have the same issue. No way to add new job. The save button is deactivated. Tried clearing cache and different browsers. Please, help
Dec 30, 2023 08:13:58 AM by Luiggi R
Hi Pavlo,
I don't see any limitation on your account that would prevent you from doing this. Would you mind sharing a screengrab just as you see it on your end when you try adding an employment history item?
Jan 3, 2024 03:41:30 PM by Marilyn B
I'm also having this problem. I've uploaded experience in the past on mobile. Now, trying to save my experience on PC and the button is greyed out. I cleared my cache and cookies. Will be trying another browser, but wanted to put this out there if problems persist.
Jan 19, 2024 02:36:12 AM by Lazar M
I'm having the same problem with my employment history. The "Save" button is grey and I can't save it. I already tried using other browsers and clearing cookies and cache but it still doesn't work. Can you help me with this?
Jan 19, 2024 04:02:55 AM by Luiggi R
Hi Lazar,
I'm sorry you're having trouble saving your Employment History. I don't see any limitations on your account preventing you from doing this. Can you please share a screengrab of what you see when you try adding an item to your history?
Jan 20, 2024 01:42:51 PM by Maureen M
Jan 31, 2024 03:36:53 PM by Ohazulike S
lease, I'm having the same problem with my employment history. The "Save" button is grey(inactive) and I can't save it. I already tried using other browsers and clearing cookies and cache but it still doesn't work. Can you help me with this?
Jan 31, 2024 07:17:39 PM by Joanne P
Hi Ohazulike,
I can see that you already have an open ticket regarding this issue. One of our agents will update your ticket and assist you further.
Feb 8, 2024 07:26:50 PM Edited Feb 8, 2024 07:30:44 PM by Ara Darel A
Oh I already resolve the issue thank you
Feb 16, 2024 10:14:15 PM by Azza A
me too i've tried clearing my cache and trying another browser but stil does not work
Feb 16, 2024 11:25:04 PM by Arjay M
Hi Azza,
Thank you for reaching out and reporting this. I tried and can't seem to replicate the issue you're describing. I could see the clickable "Save" button after completing the form. Could you please ensure that these required fields have been filled out appropriately?
Let us know if the issue persists with a screenshot of the entire page from your end; we'll gladly look closer into that for you. We're looking forward to your response.
Mar 31, 2024 10:00:43 AM Edited Mar 31, 2024 10:08:32 AM by Vivek K
I have teh same issue I am surpised that This thread is going on from 2022, And still this issue is nor reproduced. I am new in upwork and while Ading the emplymnet hostory from home page where it shown 40% profile comeplete, I can not do it . Additinally I tried in incognito mode as well, but no luck.
Mar 31, 2024 01:23:41 PM by Joanne P
Hi Vivek,
I checked your account and saw that it is already 100% complete. Please let us know if you need further assistance. We are here to help.
Apr 12, 2024 09:24:28 AM Edited Apr 12, 2024 09:25:21 AM by Penelope S
Hello, I cannot save my employment information either. Cam someone please help me?
I tried clearing the caches and history, etc.. and still disabled. Only the cancel button is green the save button is grey. Thanks in advance.
Apr 12, 2024 11:36:25 AM by Arjay M
Hi Penelope,
I looked closely at your profile and confirmed that you've successfully added an employment history. Please confirm if you still need assistance adding employment history to your profile. If so, kindly include a screenshot of what you can see from your end; we'll look further into that for you.
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