Feb 19, 2024 06:22:13 AM by Tathagata B
When I joined Upwork I used my common name i.e. Tathagata Banerjee as I was not aware that profile name has to be exactly same as the beneficiary name as in Bank.
In all documents such as Bank, PAN & Govt. ID my name is written as Tathagata Bandopadhay.
Due to this my payment method directly to bank has been deactivated.
I also fail to understand that how my Profile name got verified.
Please guided me how to solve the issue.
Feb 19, 2024 06:41:35 AM by Adeel A
Hi TB,
1. Open Upwork
2. Go to Settings
3. click on Contact Info
4. Click on the Edit Button
5. Update Setting
Feb 20, 2024 09:29:32 AM by Tathagata B
I tried that way but it did not work.
But my payment method got verified and activated.
Hence I need not have to edit my Profile name.
Thanks for your time & effort.
Feb 20, 2024 01:45:20 PM by Arjay M
Hi Tathagata,
You may edit your profile name by going to Settings> Contact Info> Click on the pencil icon here. Please don't forget to visit this help article for Upwork's policy and guidelines for profile name change to ensure that the changes will adhere to our TOS.
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