How to Handle Disputes with Clients?

[6ba058e9]

Hello Upwork community, I recently encountered a dispute with a client regarding payment for a project. Can someone advise me on the best way to handle such disputes on Upwork? Thank you for your help.

[JoanneP]

Hi Salman,

I understand how important it is that your contract with your client ends positively; however, there are unavoidable situations where they cannot turn out the way you would expect. No matter how complex a problem is, discussing and resolving issues amicably is still ideal. If the freelancer and client need assistance, Upwork offers a dispute process wherein a mediation specialist would assist further. I encourage you to check out this page to learn more about disputes.