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ebb32565
Community Member

Delay in project approval by client

Hello here,  the client is yet to approve my submission,  the client is not even replying messages anymore,  what will happen next?

4 REPLIES 4
6eb496a4
Community Member

Hi , I am sydney x and my suggestions are it is wise to be patient because the reason why the client has not approve your submission may be he is still reviewing the work so i suggest you wait longer or contact your support team.

duke30
Community Member

Don't worry, 15 days after delivery, if the client still does not respond, Upwork will automatically release the funds in escrow.

6eb496a4
Community Member

Well I guess the problem is solved

ArjayM
Moderator
Moderator

Hi Ayaka,

 

Thank you for reaching out. After you submit the work, your client has 14 days to review it. If your client does not take any action, we’ll automatically release funds from escrow to your pending payments after the 14-day review period ends. 

 

Please visit this help article to familiarize yourself with how to get paid on a fixed-price contract.

 

~ Arjay
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