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rizwanqureshi123
Community Member

Unable to reload my profile Page. Neither messages section nor job posting page.

 Hi There,
I have been reloading upwork page for 2 hours now and unable to see my messages section as well as my job posting page. It ends up nothing. This is how it's look like after a long of searching. The help is much appreciated as my client have send me message and I'm unable to reply,
Thankyou

7 REPLIES 7
BojanS
Community Manager
Community Manager

Hi Rizwan,

 

Could you, please refer to this help article for troubleshooting tips and let us know if you still experience issues after applying them.

 

Thanks!

~ Bojan
Upwork

Hi there, Firstly thankyou for contacting me, I'm unable to connect the
upwork platform, I've checked in the forum and tried clearing cookies
history, it ended up not even logging in, I've also tried opera, microsoft
edg, it didn't work either. Please refer to the screenshot below, I've also
tried steps given in the troubleshooting,
1. Websocket conectivity is good.
2. The upwork is already on my trusted sites.
Please reach me asap because I've to reply my client. It's important for
me. Thanks

Hi Rizwan,

 

We’ll have one of our agents reach out to you via a support ticket to look into this issue and assist you accordingly. 

 

Thank you! 

~ Bojan
Upwork

Hi there,
Thankyou for reaching out to me real quick, but unfortunately whenever I
click "via a support ticket" , it leads me to that exact same page which
says "Due to technical difficulties we're unable to process your request" .
screen shot is given below Please let me know?

Thanks

Hi Rizwan,

 

Looks like you were able to respond to the ticket. Feel free to reach back to us if you need any further assitance.

 

Thank you! 

~ Bojan
Upwork

Hi there,
Yes I've been able to respond to the upwork support. The support person is

**Edited for community guidelines**. Thank you. Just one thing, I've replied to

**Edited for community guidelines**with all the concerns/errors I've been facing, Just please let me know whether I should communicate to you or**Edited for community guidelines**for further assistance?, Thankyou very much

Hi Rizwan,

 

Please feel free to post any questions you may have on the ticket and our team will be happy to assist you further. Thank you!

~ Joanne
Upwork